Rage In The City

Festival

Information

AGE REQUIREMENT
NO UNDER 18S
UPGRADES
RAGE IN THE CITY PASS UPGRADES ARE OFFERED. EMAIL INFO@RAGEINTHECITY.CO.ZA TO BE NOTIFIED OF THE NEXT STEPS REQUIRED TO COMPLETE THE UPGRADE. A 15% ADMIN FEE ON YOUR CURRENT PASSPORT WILL APPLY.
TRANSFERS
RAGE IN THE CITY PASSES/TICKETS MAY NOT BE TRANSFERRED.
TICKET RESALE
RESELLING OF RAGE IN THE CITY PASSES/TICKETS IS NOT ALLOWED. RESELLING WILL RESULT IN YOUR TICKET BEING CANCELLED WITHOUT REFUND
REFUNDS
A REFUND CAN BE REQUESTED PROVIDED THE RAGE IN THE CITY PASS HAS NOT BEEN DELIVERED OR COLLECTED. ANY REFUND WILL INCUR A CANCELLATION CHARGE DEPENDING ON WHEN THE REFUND IS REQUESTED. NO REFUND FROM 1 NOVEMBER 2019
REQUESTING A REFUND
CANCELLATION MAY BE DONE AT ANY TIME PRIOR TO THE DAY BEFORE THE DATE OF THE EVENT BY SENDING A CANCELLATION NOTICE TO INFO@RAGEINTHECITY.CO.ZA
CANCELLATION FEES: PRIOR TO 1 JUNE 2019
25% CANCELLATION FEE APPLIES
CANCELLATION FEES: 1 JUNE - 31 AUGUST 2019
50% CANCELLATION FEE APPLIES
CANCELLATION FEES: 1 SEPTEMBER - 31 OCTOBER 2019
75% CANCELLATION FEE APPLIES
CANCELLATION FEES: 1 NOVEMBER - 9 DECEMBER 2019
100% CANCELLATION FEE APPLIES
CANCELLATION FEES: SPECIAL CONSIDERATIONS
IN THE EVENT THAT YOU CAN PROVIDE DOCUMENTARY PROOF THAT A PERSON IN WHOSE NAME A TICKET WAS BOOKED WILL NOT BE ABLE TO ATTEND THE EVENT BECAUSE OF HIS / HER DEATH OR INCAPACITY, WE WILL NOT LEVY A CANCELLATION FEE IN RESPECT OF THAT PERSON’S TICKET.
Refund Policy